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Title VI Civil Rights

English:

Notifying the Public of Rights Under Title VI and ADA
Disability Services, Inc. dba Envida

Disability Services, Inc. operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964, and without regard to disability in accordance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 (ADA). Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI and/or ADA or has a complaint about the accessibility of the transit system, may file a complaint with Disability Services, Inc.

For more information on Disability Services, Inc. civil rights program, and the procedures to file a complaint, contact Gail Nehls, Executive Director; Phone: 719-633-4602; email: gail@envidacares.org; or visit our administrative office at 5660 North Academy Blvd., Colorado Springs, CO 80918. For more information, visit envidacares.org. 

A complainant may file a complaint directly with the Colorado Department of Transportation (CDOT) or the Federal Transit Administration (FTA) by filing a complaint directly with the corresponding offices of Civil Rights: CDOT: ATTN: Title VI or ADA Program Manager, 2829 W. Howard Place, First Floor, Denver CO, 80204. FTA: ATTN: Title VI or ADA Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington DC 20590. 

If information is needed in another language, contact 719-633-4602. 

2021 Envida Title VI Program
Spanish:

Aviso al Público Sobre los Derechos Bajo el Título VI y ADA
Disability Services, Inc. dba Envida

Disability Services, Inc. (y sus subcontratistas, si cualquiera) asegura complir con el Título VI y ADA de la Ley de los Derechos Civiles de 1964, Sección 504 de la Ley de Rehabilitación de 1973 y La Ley de ciudadanos Americanos con Discapacidades de 1990 (ADA). El nivel y la calidad de servicios de transporte serán provehidos sin consideración a su raza, color, o pais de origen y discapacidad. 

Para obtener más información sobre la Disability Services, Inc.’s programa de derechos civiles, y los procedimientos para presentar una queja, Gail Nehls, Executive Director; Phone: 719-633-4602; email: gail@envidacares.org; o visite nuestra oficina administrativa en 5660 North Academy Blvd., Colorado Springs, CO 80918. Para obtener más información, visite envidacares.org.

El puede presentar una queja directamente con Colorado Department of Transportation (CDOT) o Federal Transit Administration (FTA) mediante la presentación de una queja directamente con las oficinas correspondientes de Civil Rights: CDOT: ATTN: Title VI o ADA Program Manager, 2829 W. Howard Place, First Floor, Denver CO, 80204. FTA: ATTN Title VI o ADA Program Coordinator, East Building, 5th Floor –TCR 1200 New Jersey Ave., SE Washington DC 20590.

Para información en Español llame: Gail Nehls, Executive Director.

DSI TITLE VI ADA COMPLAINT PROCESS
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SAFE TO RIDE: A letter from our Executive Director

The COVID-19 virus has impacted everyone. Here at envida, we have remained open as an essential transportation and homecare business, supporting our governor’s “stay at home” order and now “safer at home.” As restrictions begin to lift, we are taking every precaution to ensure our clients and riders are safe. Most importantly, we want to communicate to our riders that it is SAFE to RIDE.

Our drivers wear gloves and masks, and we request that riders have masks or scarves. We have installed antimicrobial film on interior bus surfaces that require a high degree of hygiene. We disinfect vehicles after each rider, and we will open windows for fresh air, weather permitting. We have expanded service hours to meet riders’ needs: We are open from 5 a.m. to 7 p.m. Our rural routes along U.S. Highway 24 and S.H. 94 have re-opened; the Calhan route operates Monday through Thursday, and the Ellicott/Yoder route operates Wednesdays and Fridays. We have also begun serving Teller County to help those with medical and behavioral health needs access healthcare providers in Colorado Springs.

For information about our transportation services, questions, or updates, please visit our transportation pages at www.envidacares.org or call our transit line at 719-633-4677.

Additionally, for our home care clients, we offer telehealth visits and our homecare attendants have been well versed on how to keep themselves and clients safe. For more information on telehealth visits, please call 719-301-6870.

We are closely monitoring the COVID-19 situation and will continue to take actions necessary to keep our clients, riders, staff and community safe and healthy. Any further updates will be posted here or you can call us at 719-633-4601. envida cares.