2021 Annual Report

2021 was a year that asked us how we can better serve our community. While healthcare appointments were redefined as telehealth, in-person, or maybe a blend; new regulations restricted the number of riders in a vehicle; and day programs for adults with developmental disabilities altered ride schedules and frequency, envida was challenged with the capacity to respond. Also, the workforce changed as people became more comfortable with working remotely, and open staff positions remained open until we could onboard and train qualified workers. Many experts have called this period The Great Resignation or The Great Reset, and envida’s ability to keep enough drivers on the road and caregivers in homes to meet requests for service was tested.

Yet 2020 taught envida how to respond quickly to community needs. We continue to remain flexible in the face of demands to extend hours, transport to care those with a possible COVID diagnosis, assist with vaccination 2021  transportation, and serve those with behavioral health and substance use disorders who need access to critical treatment.

envida is resolute in its commitment to the community. We have matched market rates for paying frontline staff — drivers and caregivers–who directly serve clients. We have expanded our geographic reach throughout Teller County, and we have improved operations. Today, as we emerge from under the strain of the pandemic, we have secured our legacy of helping vulnerable Coloradans access the support and services they need to thrive. We are changing and growing to serve you, your families, and your neighbors. Thank you for your trust and support. We are proud to be envida.